Store Policy

Customer Care

At Monarc Pets, your satisfaction and your pet's well-being are our highest priorities. Our dedicated customer care team is always here to assist you with product inquiries, tracking updates, or technical setup for your smart gadgets

.We aim to respond to all digital inquiries within 24 hours. For any assistance or questions regarding our collection, please reach out directly to our support team at supportmonarcpets@gmail.com.

Privacy & Safety

Your privacy and data security are of the utmost importance to us. We utilize industry-standard SSL encryption and secure checkout gateways to guarantee that your personal information and transaction details are processed with maximum safety.

vMonarc Pets strictly adheres to modern data protection standards. We do not store full credit card details, nor do we ever share, rent, or sell your personal information to any third parties.

Wholesale Inquiries

For commercial partnerships, corporate inquiries, or institutional bulk orders regarding our innovative pet tech solutions, please contact our team. We welcome collaborations with retail partners who share our passion.

Please provide your company profile and specific requirements to supportmonarcpets@gmail.com, and our administrative department will review your proposal within 2-3 business days.

Payment Methods

Credit / Debit Cards (Visa, MasterCard, American Express)
PayPal
Secure Digital Wallets (Apple Pay / Google Pay)